I worked on crew at a local Wendy’s during summers in high school. It wasn’t the best work, but I was pretty good at it and could be ok with my current station, knowing that this was temporary - I was going to college and had career plans that would move me out from behind the counter.
I got to the point where my manager would put me with new hires or known problem employees to help show them how to do things and pick up their slack so they could train on-position without diminishing the performance of the store.
One guy was the exact opposite of me. He was an adult who lived with his mother. At best had a high school education. So far, this sounds like a sympathetic situation, right? That’s how I initially approached working with him, but then it soon became apparent that he thought he was awesome. Constantly talking down to me, making references to street cred or whatnot. And his general attitude was that he was too good for this shitty job and smarter than the people around him. He didn’t think it was the manager’s place to boss him around.
Well, my sympathy went out the window pretty fast. I won’t go further into his attitude except that he had no right to it. He was terrible at his job. He was the kind of guy that would respond to every request by sucking his front teeth and saying “maaaan…” as if it was too much trouble for him to do his job.
We basically put him in a position to be a low-level runner. Just go get whatever was needed to support whatever station during lunch rush. This was a job that carried low risk since normally the person working on the station would go get more of whatever was needed at their station:
“Wait - Jarvis. Where are you?”
Jarvis:(yells from the back) I’m getting frosty mix!
Me: just grab the bag and bring it up to the front line
Manager: Jarvis what are you doing?
Jarvis: I’m filling the frosty machine like you wanted!
Me and manager: no that’s not frosty mix!
Jarvis: (sucks his teeth) man. How y’all want me to get some frosty mix?
Manager: just go sweep the dining room. John go refill the frosty machine.
Jarvis:(sucks teeth) man come on… mumble mumble mumble.
That’s right, after a few months of working at Wendy’s Jarvis mistook chili meat for frosty mix (and had handled both before). And had nearly ruined one of the most expensive pieces of machinery in the store.
Crisis averted and the rest of the crew shared a good laugh.